FAQ
Q: DO YOU SHIP INTERNATIONALLY?
Yes, I ship worldwide ;)
Q: WHAT IS YOUR SHIPPING SCHEDULE?
A: Typically I'll ship 2-3 business days, sometimes orders will go out the same day. You will receive a shipping confirmation email once your order has been sent.
Q: HOW LONG DOES IT TAKE FOR MY GOODS TO ARRIVE?
A: Shipping time depends on location, the rough timelines are listed below, but please note that once your shipment leaves, it is up to the USPS to fulfill your order in a timely manner. Also pre-orders take longer than regular orders.
United States Shipping usually arrives within 5 days or less
CRUXWORLDWIDE is based out of Orange County, so California orders arrive quickly, and O.C. orders even fasterInternational Shipping usually takes up to 1-2 weeks
Q: IT HAS BEEN MORE THAN A MONTH AND MY SHIPMENT STILL HASN'T ARRIVED. WHAT DO I DO?
A: Please contact me at info@cruxworldwide.com with your order number. Please double check to make sure that your shipping address is correct.
Q: HOW CAN I COLLAB WITH CRUXWORLDWIDE?
A: For collaborations or commissions please contact me at info@cruxworldwide.com
Q: HOW OFTEN DO YOU RESTOCK YOUR INVENTORY?
A: If there is enough interest in any sold out enamel pins, stickers or shirts, I will usually restock them.
Q: I'VE E-MAILED YOU A COUPLE TIMES WITH NO REPLY YET, IS THERE ANY OTHER WAY TO REACH YOU?
A: I try my best to answer any questions as fast and as best as possible. If you've e-mailed me more than once and have not gotten a reply, please check your junk mail or direct message me on my Instagram profile t_crux
Q: DO YOU PROVIDE PRINT SERVICE?
A: Yes as a matter of fact I do, I have a print shop that I run in my garage. If you e-mail me with the desired printing project, quantity and size, I will send you a quote.
Q: WHAT KIND OF PRINTING SERVICE DO YOU PROVIDE?
A: I provide saddle stitch booklets, standard sized business cards, enamel pin cardstock bakings, post cards, fliers, posters and greeting cards.
Q: WHAT IS THE LARGEST YOU CAN PRINT?
A: 13x19 inches